Privacy Notice

This website is operated by Sguplift Inc., registered in [province]. If you have a question about this notice or your information, contact our [Privacy Officer] at [privacy email].

When you send the enquiry form, we collect:

• your name, email address and phone number
• how you’d like us to contact you
• the area of study you’re interested in
• how you heard about us
• your message

During a consultation, we may also note information you choose to share about your education, work experience, goals and circumstances. We don’t ask for your Social Insurance Number or banking details.

Our hosting provider records basic technical information, such as IP addresses, in server logs to keep the site running and secure. We don’t use advertising or tracking cookies.

• to reply to your enquiry and arrange a consultation
• to give you the support you’ve asked for
• to keep a record of the help we’ve provided

We don’t sell personal information or use it for advertising.

By sending the form, you agree to us using your information as described here. You can withdraw your consent at any time by contacting us. We’ll then stop contacting you and delete your information, unless the law requires us to keep it.

We use a small number of service providers to run this website and handle email:

• Vercel, which hosts this website
• Resend, which delivers form submissions to our inbox
• Google (Gmail), which hosts our inbox

These providers may store or process information outside Canada, including in the United States, where it may be accessible to authorities under local law.

[Confirm: do you ever pass a student’s details to a college or other organization? If so, describe when and how.] We share your details with a college or other organization only when you ask us to or agree to it.

We keep enquiries and consultation notes for [12 months] after our last contact with you, then delete them.

We keep information in password-protected accounts and limit access to team members who need it to support you.

You can ask to see the personal information we hold about you, ask us to correct it or ask us to delete it. Email [privacy email] and we’ll respond within 30 days.

If you’re not happy with how we’ve handled your information, please tell us first so we can put it right. You can also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

We’ll update this notice if our practices change, and show the date of the latest version at the top.